Origins Matrix

Smart Budgeting: Flexible Communication Plans to Match Every Role on Your Team

Whether you are managing check-ins at a busy dental clinic, taking orders at a family diner, or running a consulting firm from your home office, you should never have to pay for software features your staff will not use. Intermedia's Mix and Match plans let you customize your communication system by assigning different service tiers to different employees on a single account. Your front desk staff can use basic phone lines, while your managers access advanced video meetings, AI tools, and CRM integrations. Most importantly, every tier hooks directly into your Private Knowledge Catalogs™ program to keep your business records safe and organized in one secure location. Review the plan breakdowns below to find the perfect cost-saving combination that keeps your entire team connected and efficient.

Unite Mix & Match Plans

Custom Corporate Utility Configurations for Maximizing Capital Efficiency

Intermedia's flexible Unite Mix & Match plans allow businesses to combine different cloud communication service tiers on a single account to tailor features to individual employee needs. Instead of a one-size-fits-all subscription, companies can mix and match packages to optimize costs based on user roles, such as frontline staff vs. power users. Every selected tier stays bound directly to the corporate perimeter, maintaining data capture loops across the enterprise.

The Four Core Architectural Plan Tiers:

Plan Tier Core Focus & Profile Key Features Included
Unite Express Basic Users: Front desk, retail workers, or common areas needing phone lines. Local number, desktop/mobile app, unlimited calling.
Unite Essentials Knowledge Workers: General office employees needing standard collaboration. Adds expanded international calling (23 countries), auto-attendant, team messaging.
Unite Pro Power Users: Professionals relying heavily on external client meetings. 33-country calling, online faxing, AI Assistant, video meetings (100 participants), 50GB storage.
Unite Enterprise Advanced Users: Managers requiring heavy system integration. Adds 200-participant video meetings, 200GB storage, advanced CRM integrations, Supervisor functions.

Key Program Benefits:

  • Cost Efficiency: You only pay for advanced capabilities, like high-capacity video meetings or CRM sync, for the specific employees who use them.
  • Unified Workspace: All employees remain integrated on the same telephone network and corporate directory, regardless of their plan tier.
  • Hardware Promotions: Most blended user accounts still qualify for free physical desktop devices or endpoints depending on the contract term.

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